After sales


a_serviceWe are only satisfied when you are excited.

To us, service is more than mere customer satisfaction. We want to excite you with our service.

Ensure success together

Our customer care starts with individual planning, continues with project support through our personal project manager and leads into our comprehensive service – also after the purchase of your dispensing system.

Experienced system operators and technicians take on your requests at any time and will immediately provide you with personal assistance. In addition, the Apostore technicians can analyse your systems remotely from our service centre and initiate preventive measures. And if a part on your machine indeed needs to be replaced, we have your individual bill of materials stored in our ERP system. Our service technicians will be with you promptly and solve the problem on site.

But your service contract has even more to offer: You become an integral part of the ongoing development of Apostore automated picking systems. This means regular updates of the Apostore software. New features and components can be added. This ensures that your automated picking system is always at the cutting edge of technology.